Privacy Policy

HEQS NDIS has created the following Privacy Policy to inform you of the following: what information we collect, when we collect it, how and why we collect it, how we use it, how we protect it, how we share it and what choices you have regarding our collection and use of this information. Entering the Sites constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Sites.

What information we collect

Your name

Your billing and delivery address

Your e-mail address

Your phone (or mobile) number

Information on how you are using the Sites

Your purchase/return/exchange information

How we protect the information we collect

Security Methods

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Transport Layer Security (TLS) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.

E-mail Security

Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.

Information About Children

We recognize the particular importance of protecting privacy where children are involved. We are committed to protectingchildren's privacy and we comply fully with the Children'sOnline Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 16 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 16 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.